How to Fix Instagram Music Sticker Missing?

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Written by: Alex Popa


How to Fix Instagram Music Sticker Missing?

Are you trying to add songs to your stories, but you can’t find the music sticker in your Instagram story options?

You’re not the only one. This feature has been a problem for many Instagram users.

The music sticker is missing for many users, but there’s a good explanation for this.

This guide will teach you how to find the Instagram music sticker and add music to your stories.

How to fix Instagram music sticker missing?

You’ll need to switch back to your personal account to find and use the Music Sticker.

Follow the steps below to switch back to a personal account on Instagram:

  1. Go to your Profile on Instagram
  2. Tap on Menu and select “Settings”
  3. Select “Account”
  4. Tap on “Switch account type”
  5. Select “Switch to personal account”

Keep reading to find out more about this!

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How to Fix Instagram Music Sticker Missing?

Why Is the Music Sticker Missing?

There are two potential causes for this:

  1. You switcher to your business account recently
  2. The feature isn’t available in your country

Both of these situations will stop you from using the Music Sticker.

In both cases, the sticker will not be present on your Instagram account.

Firstly, many of Instagram’s features aren’t available in all countries. The music sticker is the same.

It’s not available in all countries, so if you live in one of the unsupported countries, you won’t be able to find it.

Similarly, if you changed to a business account recently, you won’t find the music sticker because you don’t have access to it on a business account.

You’ll need to switch back to your personal account to find and use the Music Sticker.

After you switch back to your personal account, delete and reinstall the app, and then wait for three days.

This could be a bug from the app, so you need to make sure the glitch is removed before you try to find the sticker.

The feature will pop back within 3 days of switching your account to a personal one.

It’s not the most efficient method of recovering the Music Sticker, but it’s the only one that works.

Instagram will eventually fix this issue, but until then, there’s nothing else you can do.

Follow the steps below to switch back to a personal account on Instagram:

  • Go to your Profile on Instagram
Go to your Profile on Instagram
Go to your Profile on Instagram

Opening Instagram for the first time will take you to your Feed.

You’ll need to open your profile page to fix the Instagram music sticker missing.

To do this, look at the bottom of the feed for the Instagram menu.

To the right, you’ll see your profile picture. That’s the icon that leads to your Profile on Instagram

Tap on it, and the app will redirect you to your profile.

  • Tap on Menu and select “Settings”
Tap on Menu and select “Settings”
Tap on Menu and select “Settings”

Once you get to your profile, tap on Menu. It’s the three-dash icon in the top-right corner of the screen.

This will open a menu at the bottom with several options.

Select the first option – Settings, from the menu. This will redirect you to another page.

If you want to switch to your personal account on Instagram, you’ll need to go through several menus and settings.

Proceed with the next step after you select “Settings.”

  • Select “Account”
Select “Account’
Select “Account’

Once you get to your settings, select “Account.”

It’s under the “Ads” option, where you can customize what ads you see on Instagram.

You won’t need to scroll down because the “Account” option should be there.

If you can’t find it for some reason, use the search bar at the top to look for it.

Otherwise, restart the app and try finding it again.

Tap on it when you find it!

  • Tap on “Switch account type”
Tap on “Switch account type”
Tap on “Switch account type”

In the “Account” settings, you’ll need to scroll down to the bottom until you see two blue options.

The options are “Switch account type” and “Add new professional account.”

If you are on your professional account now, the “Switch account type” will let you switch to your personal one.

However, if you’ve been using the personal account, the “Switch account type” will instead be “Switch to a professional account.”

After you tap on “Switch account type”, Instagram will require you to choose what account to switch to.

  • Select “Switch to personal account”
Select “Switch to personal account”
Select “Switch to personal account”

After you select “Switch account type,” a list will appear at the bottom.

Select the first option – “Switch to Personal Account,” to proceed.

Instagram will notify you that the switch will remove all insights into your business.

Switch to Personal Account
Switch to Personal Account

This means you won’t receive notifications about your business’ performance or any insights into the promotions or content.

You won’t see these insights until you switch back to your professional account.

Select “Switch to Personal Account” to confirm your choice and finalize the process.

Losing the insights is not a big problem since you can switch back to your professional account anytime.

Your business account will also be visible to Instagram users. It’s just that you won’t be notified of it for the time being.

Uninstall And Reinstall Instagram

After you switch back to your personal account, you’ll need to uninstall and reinstall Instagram.

This will tell Instagram that you aren’t using your business account anymore.

You can either uninstall/reinstall the app or clear its cache.

The result will be the same. All the memory data will be deleted, and Instagram won’t remember that you have a professional account.

To uninstall Instagram, hold-tap on its icon on your phone.

This will open a menu. In the menu, tap on the wheel icon.

Uninstall And Reinstall Instagram
Uninstall And Reinstall Instagram

This works on Android phones just fine. After you hold-tap on the Instagram app in your app list, a menu should appear with several options.

Look for the wheel icon in the top-right corner of the screen.

Tap on it to open a new menu.

Uninstall Instagram
Uninstall Instagram

The new menu should have three options – “App info,” “Change icon,” and “Uninstall.”

Select “Uninstall” and proceed with the on-screen instructions to delete Instagram from your device.

Then, go to Google Apps or Play Store, find Instagram again and reinstall it.

Alternatively, instead of uninstalling Instagram, you can clear its cache if it’s easier for you.

Follow the same steps above, only that, instead of selecting “Uninstall,” tap on “App info.”

This will open a new window with several options and menus.

Clear Instagram cache
Clear Instagram cache

Look at the bottom of the screen for the “Clear data” button.

Tap on it to open a new menu. Your device will ask you what type of data you want to delete from Instagram.

Either you delete all the data or just the cache.

Clear cache
Clear cache

Select “Clear cache” from the two options because you don’t need to delete all the data.

The cache files are the memories Instagram has of your preferences and how you use the app.

Those memories also contain information about your professional account.

If you delete the cache, Instagram will “forget” you ever had a professional account and that you switched to it previously.

After you select “Clear cache,” you’ll be asked to confirm your action.

Confirm your action
Confirm your action

Tap on “Ok” to finalize the procedure and clear Instagram’s cache.

This should fix the Instagram music sticker missing problem. If it doesn’t, wait for a couple of days (2-3).

When you switch to your account, Instagram may have a hard time resetting some of its features.

This problem is common with the Music Sticker out of all other features.


Instagram wouldn’t be what it is today without the option to add custom music to your stories.

Before the Music Sticker, you used a video editor to add music.

But the new Music Sticker makes the process much smoother and simpler.

However, many people are having problems finding the Music Sticker. Either the feature isn’t available in your country, or you’re on your professional Instagram account.

To switch to your personal account, go to Instagram profile – Menu – Settings – Account – Switch account type – Switch to personal account.

After you do this, uninstall and reinstall Instagram or clear its cache. If this doesn’t make the Music Sticker reappear, wait 2-3 days.

That should fix the problem permanently.

What if Music Sticker isn’t available in my country?

If that’s the case, you can only use a VPN to try and override the problem. Search for the availability of the Music Sticker on Google, and you’ll find that it’s only available in the US, UK, Australia, Sweden, France, Canada, New Zealand, and Germany.

This doesn’t cover all the countries on the globe, as you can see.

If you don’t live in any of these countries, the feature will be missing for you.

To fix it, download a free VPN and connect to a server in one of these countries.

ProtonVPN is a great solution because it’s free and easy to use.

Download it, open it, and connect to a US server. Open Instagram and try finding the Music Sticker.

This time, the sticker should be there on the second row of the stickers.

Can I contact Instagram customer support about this?

Yes, you can. If the Music Sticker is still missing after going through this guide and waiting 2-3 days, all you can do is contact Instagram support.

Some users managed to get their Music Sticker back after reinstalling Instagram or clearing its cache.

Others had to wait for the full 3 days before the feature reappeared.

You can contact customer support through the Instagram app if it doesn’t work for you.

Go to your profile, tap on the Menu icon, Settings, and then select Help.

From there, select “Report a problem” and finally “Something isn’t working.”

You’ll have the possibility to explain your issue and even attach a screenshot.

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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