How to Unread Messages on Instagram?

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Written by: Alex Popa

Updated:

How to Unread Messages on Instagram?

Unreading messages on Instagram can ONLY be done from a business account, so you’ll first have to switch to it, and then unread the messages.

Here’s the entire step-by-step guide:

  1. Click on your profile picture
  2. Select the Menu icon and then tap on “Settings
  3. Go to “Account
  4. Tap on “Switch to Professional Account
  5. Tap on “Continue” four times
  6. Choose a profession and click on “Done
  7. Choose “Business” and tap on “Next
  8. Tap on “Don’t use my contact info
  9. Tap on “Don’t connect to a Facebook Page now
  10. Tap on the “X” button in the top-right corner

Yep, that’s quite the guide, right? Well, we better get started so you can finish this faster. Below you’ll find a detailed guide (with screenshots on unreading Instagram messages!

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How to Unread Messages on Instagram?

How to Unread Messages on Instagram?

The process is simple. You need to switch to your business account, go to your Messages, hold-tap on the conversation, and then select “Mark as Unread”.

Mark as Unread
Mark as Unread

The Message icon is in the top-right corner of your Instagram feed (see the image above).

Once you tap on it, you’ll be taken to your Instagram messages (below). This is where all your conversations on Instagram are at.

Hold tap
Hold tap

Select the conversation you want to unread by hold-tapping on it. Then, a new menu will appear at the bottom of the screen.

The first option on the list will be “Mark as unread.” Tap on it, and you’ve done it! Now the other person won’t know you’ve read their message.

But, as we said, this only works on professional Instagram accounts. The “Mark as unread” option will not appear if you’re on your personal account.

Read below if you don’t know how to switch to your professional business account!

How to Switch to Your Professional Business Account on Instagram?

Follow the steps below to do this:

1. Click on your profile picture

Click on your profile picture
Click on your profile picture

The first step is going to your profile page. That’s where you can access your settings, which let you change your Instagram accounts.

To do this, tap on your profile picture (bottom-right corner of your Instagram feed). After you do this, you’ll be taken to your profile page.

2. Select the Menu icon and then tap on “Settings

Select the Menu icon and then tap on “Settings”
Select the Menu icon and then tap on “Settings”

On your profile page Image above), look for the Hamburger icon in the top-right corner of the screen (three line-icon). That’s your Instagram Menu. Tap on it to open a menu at the bottom of the screen.

In the menu, you should tap on “Settings.” 

3. Go to “Account

Go to “Account”
Go to “Account”

Next-up, you should have arrived on the Settings page. Once you’re there, look for the “Account” option (see image above).

It’s under the “Ads” option and above the “Help” option. Select it and keep reading:

4. Tap on “Switch to Professional Account

Tap on “Switch to Professional Account”
Tap on “Switch to Professional Account”

Once you’re on the “Account” page, scroll down to the bottom until you see the “Switch to professional account” option (it’s in blue).

You probably don’t have a professional business account set up on Instagram. This will take a few moments, so keep reading:

5. Tap on “Continue” four times

Tap on “Continue” four times
Tap on “Continue” four times

This is the start of the account creation setup. You’ll be told what a professional business account does and what you gain from it.

If you don’t plan on using a business account in the future, this doesn’t matter. You can skip these notifications by tapping on “Continue” four times.

6. Choose a profession and click on “Done

Choose a profession and click on “Done”
Choose a profession and click on “Done”

In this step, you’ll be requested to choose your business niche and whether you want to display it on your profile or not.

If you’re not interested in this, choose anything and hit “Done.” It doesn’t really matter. Also, uncheck the “Display on profile” option (see above).

7. Choose “Business” and tap on “Next

Choose “Business” and tap on “Next”
Choose “Business” and tap on “Next”

Instagram will now ask what type of account you want to create, either a Creator or a Business one (see above).

Select “Business” and hit “Next” to continue. You need a business account to unread messages on Instagram, not a Creator one.

You can still create a Creator account later on if you want to, though. I may have a guide for that around here…

8. Tap on “Don’t use my contact info

Tap on “Don’t use my contact info”
Tap on “Don’t use my contact info”

In this step, Instagram will ask for your business contact information. But if you don’t have any (which you most likely don’t) you can skip this step.

Select “Don’t use my contact info” instead.

Basically, skip all the steps you aren’t interested in. It’s fine 😀

9. Tap on “Don’t connect to a Facebook Page now

Tap on “Don’t connect to a Facebook Page now”
Tap on “Don’t connect to a Facebook Page now”

Don’t connect to a Facebook Page! Instead, tap “Don’t connect to a Facebook Page now” at the bottom of the screen.

Usually, business owners want to promote their Facebook business pages through Instagram.

It makes sense for them to connect their Facebook pages to Instagram. But you don’t care about that.

10. Tap on the “X” button in the top-right corner

Tap on the “X” button in the top-right corner
Tap on the “X” button in the top-right corner

In the middle, you’ll see everything you need to do to set up your professional business account on Instagram.

But you don’t have to do all that. Skip this step, and all the others, by tapping on the X button in the top-right corner.

This will take you back to your feed, but now you’re connected to your business account. Now, you can unread your messages on Instagram by going to Messages – hold-tap the chat, and tap on “Mark as unread.”

Restrict the Other Person’s Account

Another way of unreading someone’s message is to restrict them. But this comes with several other implications, such as:

  1. Making their public comments invisible on your posts;
  2. They won’t see your Active Status anymore;
  3. Their messages will end up in your “Message Requests” spam section;

If you have no issues with this, go to that person’s Instagram page, tap on the three-dot icon and then select “Restrict.”

Restrict the Other Person’s Account
Restrict the Other Person’s Account

They won’t know you’ve read their messages even if you do. They also won’t know when you’re online or offline.

This is a good alternative to unreading messages on Instagram, but it only works before you restrict someone.

If you read their message and restrict it afterward, it won’t be unread.

That’s all there is to know about unreading messages on Instagram.

We hope this article has helped you and if you have any questions, leave them below!

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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