Why Are My YouTube Email Notifications Not Working?

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Written by: Alex Popa

Updated:

Why Are My YouTube Email Notifications Not Working?

Are you suddenly not receiving YouTube email notifications for no apparent reason?

Do you even remember turning on the notifications but still don’t receive anything?

This happens to many users for several reasons.

This article will explain those reasons and how you can fix the problem.

Why are my YouTube email notifications not working?

Not receiving YouTube email notifications happens for several reasons:

  • You’re signed-in to the wrong YouTube account
  • The YouTube notification settings are scrambled (desktop or mobile)
  • The notification settings are disabled
  • Your ad-blocker or other extensions are messing things up

After following this guide, you’ll normally receive all YouTube notifications.

Keep reading to find out more!

Related guide: How to Remove “Restricted Mode has hidden comments for this video” on YouTube
Related guide: How to Fix “Comment failed to post” on YouTube?
Related guide: What Does “Join” Mean on YouTube?

Why Are My YouTube Email Notifications Not Working?

What Are YouTube Notifications?

The YouTube notifications are optional ways of getting a heads-up about your favorite creators.

YouTube doesn’t send marketing ads or infomercials of its own.

Instead, you can opt to receive notifications about the creators you’ve subscribed to.

However, YouTube removed this feature back on August 13, 2020.

Now, you won’t receive any notifications about your favorite YouTube creator.

You will, however, receive notifications from the YouTube browser or app if you have turned the notifications on.

Not receiving these notifications happens for several reasons:

  • You’re signed-in to the wrong YouTube account
  • The YouTube notification settings are scrambled (desktop or mobile)
  • The notification settings are disabled
  • Your ad-blocker or other extensions are messing things up

How Can You Fix the YouTube Email Notifications Not Working?

There are several ways to solve this problem:

  • Turn on your desktop notifications
  • Turn on your mobile notifications
  • Use a workaround URL
  • Disable your AdBlock or other extensions
  • Sign in to the right YouTube account

The first thing you should do is check your notification options on desktop or mobile.

If those options are scrambled, or the notifications are disabled, you’re not receiving them.

We’ll start with:

1. Enable notifications on Desktop

Even if YouTube doesn’t send notifications on your email, there’s a way you can receive notifications about your favorite creators.

You can get the notifications on your browser, whether on Desktop or mobile.

To enable notifications on Desktop, go to YouTube, click on your profile picture, go to Settings, and customize your “Desktop Preferences.”

Desktop Preferences
Desktop Preferences

After you click on your profile picture, you’ll open a Menu list with several options like “Your Channel,” “YouTube Studio,” “Help,” “Settings,” and more.

Click on “Settings” to open the YouTube settings.

Click on “Settings” to open the YouTube settings.
Click on “Settings” to open the YouTube settings.

Once you’re there, look on the left sidebar. You’ll see several options there, including “Account,” “Notifications,” “Privacy,” “Connected Apps,” and more.

Click on “Notifications.” This will show a new interface in the center.

Look for the “General” menu. Under it, you’ll see the “Your preferences” submenu.

There, you can customize your desktop notifications on YouTube.

Enable “Subscriptions” to receive notifications about the channels you’ve subscribed to, including new videos they post.

The “Recommended videos” option means you’re notified about what YouTube thinks you’ll enjoy.

Read the description of all the other options and set your preferences!

Even if you’re not on YouTube, you’ll still receive notifications.

2. Enable notifications on mobile

If you’re using YouTube on mobile and want to receive notifications, you should enable the notifications.

Instead of receiving email notifications from YouTube, you’ll receive mobile push notifications.

To enable the notifications, go to phone Settings and find the “Apps” option.

YouTube Apps settings
YouTube Apps settings

After you open the phone Settings (gear icon), scroll down through the options until you find the “Apps” option.

It should be near the “Battery” and “Security” options.

Tap on it and then select “Manage Apps.”

YouTube - Manage apps
YouTube – Manage apps

After you select “Apps,” you may need to select “Manage Apps” to open the app list.

This step might not be necessary on your mobile device since all mobile devices are somewhat different.

Next, you should reach a list with all your installed apps. Use the search bar to look for YouTube and select it.

YouTube - Recently used
YouTube – Recently used.

It’s faster to use the search when searching for an app instead of scrolling through the app list.

If you don’t have a search box, scroll down and find YouTube. Then, select it to open the App Info window.

YouTube - Notifications
YouTube – Notifications

You can customize some of the app settings in the App Info window, including permissions, notifications, data usage, and more.

Select “Notifications” to customize the types of notifications. This will open another window.

YouTube - Show notifications
YouTube – Show notifications

Tap on “Show notifications” to enable all mobile notifications for YouTube.

That’s it!

Now, if you want to go one step further, you can customize what notifications to receive from YouTube. 

Scroll down, and you’ll see a list of all the notification options you can customize.

Customize YouTube notifications
Customize YouTube notifications

You have a list of all notifications you can enable or disable. 

The “Show notifications” button in the previous step includes all these notifications.

But you can customize it to receive, say, Subscription notifications only.

You won’t receive notifications about live streams, recommended videos, feedback, etc.

Tap on one of the notification options above, and a new window will appear.

YouTube Subscriptions
YouTube Subscriptions

Tap “Show Notifications” to receive “Subscriptions” notifications on your mobile device.

Do this for other content options to customize your YouTube notifications.

3. Use the Subscriptions feature on YouTube

This isn’t a solution for the email notifications per se.

It’s more of a temporary replacement you can use quickly.

The “Subscriptions” tab on YouTube shows you a list of all recent videos from all the channels you’re subscribed to.

To access it, open YouTube on your mobile device and look at the bottom of the screen.

You’ll see the YouTube bar with 4 menus.

Subscriptions on YouTube
Subscriptions on YouTube

The menus are “Home,” “Shorts,” “+,” “Subscriptions,” and “Library.”

When you open YouTube, you’ll land on the Homepage.

Tap on “Subscriptions” to see a list of all recent videos from your subscribed channels.

Subscribed YouTube channels
Subscribed YouTube channels

After you get to the Subscriptions page, you’ll see some of the channels you subscribed to at the top.

Tap on “All” to see all your subscribed channels. Please select one of them, and YouTube will show you the most recent videos on that channel.

4. Sign in to the correct YouTube account

Maybe you had friends over, and they signed in to their YouTube accounts?

Or maybe a family member used their YouTube account on your computer or mobile phone?

Maybe they forgot to log out, and now you’re on their YouTube account.

That’s why you’re not receiving notifications.

To check if you’re logged in to your YouTube account or not, click/tap on your profile picture on YouTube.

Manage your Google Account
Manage your Google Account

Your YouTube channel name will appear there.

You’re logged into another YouTube account if it’s not your name.

To switch your YouTube account to the YouTube mobile app, select your profile picture and tap on it again.

Manage your Google Account
Manage your Google Account

This will open the Accounts tab, where you can select which account to use for YouTube.

Google Account tab
Google Account tab

In the “Other Accounts” tab, you’ll see all your other accounts or accounts used to access YouTube on this device.

Select your email address from the list and use it to connect to YouTube with it.

Now you should receive all YouTube notifications without a problem.

5. Disable AdBlock or other extensions

This is for computer users. Mobile owners likely aren’t using extensions.

If you’re using AdBlock on the computer, this might cause your YouTube email notifications to stop being sent.

The explanation isn’t clear, but somehow, the extension interferes with YouTube.

To deactivate it, click on the three-dot icon in the top-right corner, then select More Tools – Extensions.

More Tools – Extensions
More Tools – Extensions

This will open the Extensions tab, where you’ll find all your installed extensions.

Any extension on this list could interfere with the proper functioning of YouTube and your browser.

YouTube extensions
YouTube extensions

First, try disabling your ad-blocker extension and see if this changes anything.

If not, try to remember if you’ve installed any new extensions recently.

Has the YouTube notification problem coincided with your installation of an extension?

Try disabling it and see if the notifications are coming back.

Either way, one of these solutions should fix your YouTube notification issue.

Conclusion

YouTube eliminated email notifications in 2020, and ever since, the notifications haven’t come back.

However, there’s a way to keep receiving the notifications. Even though you won’t receive them through email, your browser will notify you of anything important.

However, you should enable the YouTube notifications on your Desktop and mobile browser.

Alternatively, you can try disabling AdBlock/other extensions or check whether you’re logged in to someone else’s YouTube account.

This should help you deal with the lack of YouTube notifications!

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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