How to Recover Your TikTok Account Without Email or Phone Number

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Written by: Alex Popa

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How to Recover Your TikTok Account Without Email or Phone Number

Did you get locked out of your TikTok account, and you don’t have access to your phone number or email address?

If you can’t reset your TikTok password because of this, it might seem like a hopeless situation.

But there’s another way to recover your TikTok account with an email or a phone number.

This guide will explain how you can do this.

How to recover your TikTok account without email or phone number:

  1. Go to your Profile and tap the Hamburger icon
  2. Select Settings and Privacy
  3. Tap on Report a problem
  4. Find a relevant topic and tap on it
  5. Tap on “No” when asked if your problem is solved
  6. Tap on “Still have a problem,” and you’ll be taken to a page where you can report the problem.
  7. Describe your issue and then tap on Report.

Read below to find a quick fix for this problem!

Related guide: How to Tag Someone on TikTok
Related guide: How to Fix a Muted Video on TikTok
Related guide: How to Fix “Too many attempts. Try again later” on TikTok

How to Recover Your TikTok Account Without Email or Phone Number

How Can You Recover Your TikTok Account Without Email or Phone Number?

On the off-chance you can’t use your email address or phone number; how do you recover your TikTok account and password?

Through the TikTok feedback form, that’s how.

Or you can create another TikTok account and report a problem with your former account through the app.

Use a friend’s TikTok account if you find it more efficient.

To report a problem through the TikTok app, go to your Profile and tap the Hamburger icon. Then, select Settings and Privacy.

TikTok - Settings and Privacy
TikTok – Settings and Privacy

Then, tap on Report a problem.

TikTok - Report a problem
TikTok – Report a problem

Find a relevant topic and tap on it.

Find a relevant topic and tap on it.
Find a relevant topic and tap on it.

Tap on No when asked if your problem is solved.

Tap on No when asked if your problem is solved.
Tap on No when asked if your problem is solved.

Tap on “Still have a problem,” and you’ll be taken to a page where you can report the problem.

Describe your issue and then tap on Report.

Tap on Still have a problem and you’ll be taken to a page where you can report the problem.
Describe your issue and then tap on Report.
Describe your problem to TikTok

You can only do so from a friend’s account. But that’s not the most efficient method to recover your account without an email address or phone number.

This guide will focus on the TikTok feedback form and how you should complete it.

1. Search for the TikTok feedback form on Google

Search for the TikTok feedback form on Google
Search for the TikTok feedback form on Google

You’ll find several results, but you should select the first one.

You’ll find several results but you should select the first one.
You’ll find several results, but you should select the first one.

2. Complete the details

In the Email address field, enter an email address you can access.

The TikTok username is optional, but you should still enter it.

Under the Topic heading, select General account inquiry or Account ban/suspension.

You can send two appeals on both topics to increase your odds of success.

TikTok Support Page
TikTok Support Page

In the “How can we help” field, describe your problem.

Mention that you don’t have access to the account’s phone number or email address.

TikTok "How we can help" page
TikTok “How we can help” page

When you’re ready, tap on Submit and send the appeal!

When you’re ready, tap on Submit and send the appeal!
When you’re ready, tap on Submit and send the appeal!

You should receive a reply in a few days or a month, depending on customer support’s busy.

If you’re on a PC, the process is the same. Look for the TikTok feedback form on Google, type in your credentials, describe your problem, and send the appeal.

Conclusion

Few things are more painful than losing access to your hard-earned TikTok account.

If, for whatever reason, you don’t have access to your email address and phone number, how can you recover your account?

It may seem like a losing battle, but it’s not.

Through the TikTok feedback form, you can contact the TikTok app and get your account back.

Please fill out the form, send it, and wait for customer support to reply with a new TikTok password!

FAQ

How do I find my TikTok email?

You find your TikTok email, go to your profile, tap on the Hamburger icon, and go to Settings and privacy.

Then, tap on “Manage Account” and go to Email.

If you’ve linked your email address to your TikTok account, this is where you’ll find it.

This was when you forgot which email address is linked to your TikTok account.

Any notifications from TikTok will only be sent to a specific address.

So, if you haven’t received notifications from TikTok, you used another email address to create the account.

Either way, you can relink another email address to your TikTok social media account later.

How to unlink a phone number from TikTok?

Open your TikTop app, go to your Profile, tap the Hamburger icon, and go to Settings and privacy.

Then, go to Manage my account and tap on Phone Number.

TikTok may ask you to verify your current phone number before committing to any changes.

They’ll send a security verification code on your phone number; you need to type it in the app.

After that, you can also type in a new phone number in the app and verify that one.

If you want to remove your phone number from the TikTok application, you need to Report a problem (from settings).

Select Account and Profile – Mobile Phone number/E-mail, and go to where you can change the associated phone number.

Select “No” when asked if you solved the problem, and tap on “Still have a problem.”

When asked to describe your issue, say that you don’t have access to the associated phone number and want to remove it.

If asked for proof of ownership, provide any information and wait for TikTok’s reply!

How do I get my old TikTok account back without a password?

You can tap on “Forgot password” in the main TikTok app.

You’ll be asked for your email address or phone number.

If you enter your phone number, TikTok will send a 4-digit security number to your phone.

Enter this phone number into the app, and you’ll be able to log in to your TikTok account.

Alternatively, you can reset your TikTok password if you don’t remember it.

Either do it with your phone number or with your phone number.

You can recover your TikTok account if you have any of these credentials at your disposal.

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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