Snap Out of Blurry Snaps: Fixing Your Snapchat Camera Issues

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Written by: Alex Popa


Snap Out of Blurry Snaps: Fixing Your Snapchat Camera Issues

Is your Snapchat camera blurry, and you don’t know how to fix the problem? Tried wiping it? Alright, then I have a few other solutions for you…

But first, the reasons why the Snapchat camera may be blurry:

  1. The phone camera is dirty
  2. Snapchat is glitching
  3. Your internet connection is bad
  4. The Snapchat cache is full, and it interferes with the camera feature
  5. Snapchat is not up-to-date
  6. Your phone’s camera is bad

Most of these issues are easily fixed, but if you need a step-by-step guide on how to fix your blurry Snapchat camera, read below!

Summary: If you're struggling with a blurry Snapchat camera, don't worry! In this article, we discuss possible reasons behind the problem, such as a dirty lens, a glitchy app, a bad internet connection, or an outdated app. 

We offer step-by-step solutions for each of these issues, from cleaning your phone camera to updating Snapchat. 

If all else fails, it might be time to consider upgrading your phone or contacting Snapchat customer support.

Clean Your Phone Camera

The first culprit of a blurry camera is dust, debris, and dirt on the camera lens. It happens to the best of us, and we don’t even notice until we try taking a picture.

Blow some hot air on the camera lens, take a piece of tissue, and wipe the camera until you remove all the accumulated dust and dirt.

Test the camera to see if the visibility improves. Continue doing this until your camera doesn’t look blurry at all.

One thing that helps the phone camera remain clean is using a phone case with an in-built camera cover.

It keeps your camera covered when you don’t need it. Flip the cover back to use the camera, then flip it back to protect it from dust.

It’s a win-win situation!

Restart Snapchat

If you’ve cleaned your phone camera and the photos are still blurry, then the Snapchat app might be the culprit.

There could be a glitch or bug causing the issue. All you need to do is restart the app and try again. Trust me; a simple restart goes a long way.

To restart Snapchat, you must force-close it. Follow the steps below to do that:

1. Tap on the Overview button

Tapping on the Overview button on a Snapchat window that shows your friends' list.
Tap on the Overview button

To force-close apps, you need to go to the Overview menu, and to do that, you must tap on the Overview button.

You’ll find it at the bottom of your phone, next to the Home and Back buttons (see the image above). This is the same on all phones, though they may look slightly different and may be positioned differently.

2. Close Snapchat or all apps

Close Snapchat or all apps from phone's setting menu.
Close Snapchat or all apps

Once you tap the Overview button, you’ll see a menu with all your currently opened apps. Snapchat should be the first app on the list. Swipe up (or right, depending on your phone) to close the app.

I’ll close all the apps by selecting “Close all,” but you don’t have to do that. You can close only Snapchat, and it’s enough.

After you do this, open Snapchat again and try the camera. Is it still blurry? If it is, then try another solution on this list!

Switch from Wi-Fi to Mobile Data

Your Snapchat camera might be blurry because your internet connection is bad. It might sound unrelated but remember, this isn’t your physical camera we’re talking about.

We’re talking about Snapchat’s camera feature, which uses certain elements only available on the Snapchat servers.

If your connection to Snapchat’s servers is bad, the camera might become blurry for all. To test this, switch from Wi-Fi to Mobile data or vice-versa.

Follow the steps below to do this:

1. Swipe down from the top of the screen

Swiping down from the top of a phone screen
Swipe down from the top of the screen

To switch between WiFi and Mobile Data, you’ll need to open the Quick Menu. You can do that by swiping down from the top of the screen.

This is the same for all phones, no matter the make and model.

2. Switch between Wi-Fi and Mobile Data

Switch between Wi-Fi and Mobile Data from a phone's setting page.
Switch between Wi-Fi and Mobile Data

Once you open your Shortcuts Menu, you should see the Wi-Fi and Mobile Data options at the top (see the image above). Switch between then and test your Snapchat camera.

If it’s no longer blurry, your internet connection was to blame. If it’s still blurry, then keep reading 😀

Clear the Snapchat Cache

Another way of fixing the Snapchat glitch or bug is to clear the cache. You can do this from your phone settings or Snapchat settings.

For this article, we’ll clear the cache from the Snapchat app. Follow the steps below to do that:

1. Tap on your profile picture

Tapping on your profile picture on Snapchat
Tap on your profile picture

Begin by opening Snapchat. Done? Good. Next, find your Bitmoji icon in the top-left corner of the screen and select it!

The Bitmoji is your virtual avatar on Snapchat if you’ve been living under a rock for the past few years.

2. Select the Gear icon

Select the Gear icon on Snapchat
Select the Gear icon

Tapping the Bitmoji should have redirected you to your profile page. Next, look for the Gear icon (in the image above) in the top-right corner and select it.

That’ll open your settings, which you need for the next step. So, keep reading:

3. Select “Clear Cache

Select "Clear Cache" on the Snapchat menu page.
Select “Clear Cache

Once the Snapchat settings are opened, find the “Clear Cache” option (you can see it in the screenshot above) and select it.

Then, please follow my next instructions:

4. Confirm

Confirm clearing cache on Snapchat.

You’ll be asked to confirm that you want to clear the cache, so do that by tapping “Continue“.

Once you’re done, restart Snapchat and try using the camera feature again. Is the camera still blurry or not? It is? Damn… this is harder than I thought.

Welp, keep reading, then:

Update Snapchat

Sometimes, Snapchat needs an update, and you may not get a notification about this, especially if you set your auto-updating off.

To update Snapchat, follow the steps below:

1. Open the Play Store

Open the Play Store app on a phone.
Open the Play Store

To update Snapchat, you’ll need to go to the Play Store, find Snapchat, and select “Download.” The first step is opening the Play Store.

Look through your app list and find it. Then, tap on it!

2. Use the search bar to search for Snapchat

Use the search bar to search for Snapchat on Google Play.
Use the search bar to search for Snapchat

Once you open the Play Store, look at the search bar. Beautiful, right? Now, type in “Snapchat” to look for the Snapchat app. Once you find it, select the first result.

Select the first Snapchat result from the Google Play search result.
Select the first Snapchat result

This will take you to the official Snapchat page, where you can download/install/update Snapchat to its latest version.

See below:

3. Tap on “Update

Tap on "Update" the Snapchat app on Google Play.
Tap on “Update

In my case, Snapchat is up to date, so I don’t have the “Update” button, but this may be the same for you if your Snapchat app is up to date already.

If you see the “Update” button, select it. Wait until the update finishes downloading and installing, and then try using the Snapchat camera again.

Buy a New Phone

You may have an older phone with bad camera quality. If your phone is older than 2010, your camera will appear blurry on Snapchat. So, it might be time to upgrade it…

I recommend trying out the regular camera on your phone to see if it appears blurry. If it does, then Snapchat isn’t the problem.

Your phone is at fault. However, I would ensure that my phone is causing the problem before replacing it.

If none of the above works, I recommend contacting Snapchat customer support and asking about this problem. They may suggest a more complex solution for your issue.

Consider replacing your phone if it’s too old and has bad image quality. If you have any questions about this topic, comment below, and I’ll reply as soon as possible.

Stay tuned for more content about Snapchat and other social media platforms. We post regularly, or whenever a new technical issue pops up on our radar, so you’ll always have something new to read about in our guides!

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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