Why Does Snapchat Say I Have Too Many Friends?

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Written by: Alex Popa

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Why Does Snapchat Say I Have Too Many Friends?

Are you getting the “You have too many friends” error on Snapchat when you try to add another friend on the app? You’re not the only one. Many people have been complaining about it for some time.

This error appears for several reasons:

  1. Either you’ve hit the cap on how many friends you can have on Snapchat (5000-6000)
  2. Or Snapchat is glitching out

If you’ve hit the hard cap on the number of friends you can have on Snapchat, maybe it’s time to make some tough decisions and remove some of your friends to add new ones.

If Snapchat is glitching out, you should be able to solve the problem by doing this:

  1. Restart your phone
  2. Make sure Snapchat is up-to-date
  3. Uninstall and reinstall the app

Don’t worry; I’ll guide you on how to solve the “You have too many friends” error on Snapchat. Keep reading for a step-by-step guide!

Remove Some of Your Friends on Snapchat

While Snapchat isn’t clear on how many friends you can have on Snapchat, some detective work points to that limit being between 5000-6000.

So, if you’ve hit 5000-something friends on Snapchat, first of all, wow! Second, it’s not surprising that you’re getting the “You have too many friends” error.

You’ll need to remove some of your friends to add new ones. Follow the steps below to see how you can remove friends on Snapchat:

1. Tap on your profile picture

Screenshot of a Snapchat page where the profile picture icon is highlighted
Tap on your profile picture

With Snapchat opened in your “Chats“, look in the top left corner for your profile picture and tap on it. This will take you to your profile page, where you can find your friends list.

2. Select “My Friends

Screenshot of a Snapchat page where the "My Friends" menu item is highlighted
Select “My Friends

Once you tap on your profile picture and open your profile page, scroll down until you find the “My Friends” option. Tap on it and proceed with the guide.

3. Hold-Tap on your friend’s name

Screenshot of a Snapchat page where one of the users' friends is highlighted
Hold-Tap on your friend’s name

This is where you can start unfriending people. Find someone you want to unfriend and hold-tap on their name. After you tap on “My Friends”, you’ll reach your friends list.

4. Select “Manage Friendship

Screenshot of a Snapchat page where the "Manage Friendship" menu item is highlighted
Select “Manage Friendship

After you hold-tap on a friend’s name, this window will open up. You’ll see multiple options here, including “Manage Friendship“, “Chat settings“, “Story settings“, and more.

Select “Manage Friendship” and proceed with the guide!

5. Select “Remove Friend

Screenshot of a Snapchat page where the "Remove Friend" menu item is highlighted
Select “Remove Friend

After you select “Manage Friendship“, you’ll get four options – “Report“, “Block“, “Remove friend“, and “Edit name“.

Tap on “Remove Friend,” and you’re done. Repeat steps 3-5 for all other people you want to remove as friends on Snapchat. Do this until you get under 5000 friends on Snapchat.

Then, try adding another friend and see if it works!

Restart Your Phone

It means the app must be glitching if you’re nowhere near the 5000-6000 friend limit on Snapchat. In this case, a simple device restart should do the trick.

Hold your Power button (on the side of your phone) until these options appear:

Phone settings page where the "Restart" button is highlighted
Tap on “Restart

This menu may look different based on your device, but the same options should appear regardless of that. Find the “Restart” option and select it.

This will restart your device and renew its session. Please wait until it restarts, and try adding new friends on Snapchat. If it still doesn’t work, follow up with other solutions on this list!

Ensure that Snapchat Is Up-To-Date

Snapchat might be glitching because it’s not up-to-date. To ensure the app uses the current version, go to the Play Store, search for Snapchat, and see if there are any updates available.

Follow the steps below to do this:

1. Open the Play Store

Screenshot of a phone home screen where the "Play Store" app is highlighted
Open the Play Store

The first step is opening the Play Store. Scroll through your app list until you find it, and tap on it. This is where you’ll update Snapchat!

2. Search for Snapchat

Screenshot of a "Play Store" search results page where the user searched after the term "Snapchat"
Search for Snapchat

Once you open the Play Store, use the search bar at the app’s top to search for Snapchat. Select the first option in the search list and continue!

3. Update Snapchat

Google Play Store page showing the Snapchat app with the "Open" button highlighted.
Update Snapchat

After you find Snapchat and go to the official page, you should see the “Update” button next to the app’s name on the right.

If it’s not there and you see the “Open” button instead (like in the image above), it means you’re running the latest Snapchat version.

It also means an outdated Snapchat doesn’t cause the “You have too many friends” error. See other solutions on this list!

Uninstall and Reinstall the App

One last solution is to uninstall and reinstall Snapchat. This won’t take long and might solve the “You have too many friends” error.

To uninstall Snapchat, follow these simple steps below:

1. Hold-Tap on Snapchat in the App List

Phone home screen where the Snapchat app icon is highlighted
Hold-Tap on Snapchat in the App List

There’s a simple way of uninstalling any app without entering your device’s settings. Open your app list, find Snapchat, and hold tap on it.

2. Select “Uninstall

Phone home screen where the user is in the process of uninstalling the Snapchat app
Select “Uninstall

After you hold-tap on Snapchat, a window will appear, and you’ll see several options here, including “App Info“, “Uninstall“, and “Share‘.

Select “Uninstall” and proceed with the on-screen instructions to finish uninstalling the app. You’ll be required to confirm the uninstallation proceed. Select “Uninstall” again, and you’re done.

Now, go to the Play Store (the same as before), and look for Snapchat. Install it from the official page on the Play Store, and then try adding a new friend.

Conclusion

To summarize, you get the “You have too many friends” error on Snapchat because you have too many friends on Snapchat.

Or the app is glitching, which may happen from time to time. If you don’t have above 5000 friends on Snapchat, then you should report the issue to Snapchat.

They’ll reply within a few hours and solve your problem. You’ll then be able to add new friends on Snapchat!

If you want more help or have more questions about Snapchat, leave a comment below, and I’ll reply as soon as possible.

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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