How to Fix the “This person isn’t receiving messages right now” Error on Messenger?

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Written by: Alex Popa

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How to Fix the “This person isn’t receiving messages right now” Error on Messenger?

Are you getting the “This person isn’t receiving messages right now” error when trying to contact a friend on Facebook Messenger?

Possible reasons for the “This person isn’t receiving messages right now” Error on Messenger:

  1. They’ve blocked you – this is the likeliest explanation
  2. They’ve deleted their account
  3. They’ve disabled their account
  4. You’ve blocked the other person
  5. Your Facebook account is glitching out

Keep reading for a detailed guide on how to fix this error!

Check to See if They’ve Blocked You

There are two ways to block someone on Facebook Messenger – either you block them on Facebook on Messenger.

Blocking someone on Facebook will:

  • Stop them from seeing your posts on Facebook
  • Stop them from tagging you on their posts
  • Their old comments, tags, and posts will disappear from your timeline
  • You can’t message them on Messenger

You can also block someone on Messenger only. This will “only” restrict their ability to send you messages on Messenger.

It won’t affect anything on Facebook. They’ll still be able to see your posts, tag you in their posts, and so on.

To check if the other person has blocked you on Facebook, try accessing their profile and look for tagged posts that include you.

If you can’t find them, it might be that they’ve blocked you. A Messenger block is equally easy to figure out – you can’t send them messages because the app won’t let you.

A solution would be to ask the other person to unblock you, either through another social media changeout a friend.

Ask Them if They’ve Deleted or Disabled Their Account

Maybe the other person has deleted their Facebook account. You can’t message them on Messenger.

You can’t use Messenger without a Facebook account. So, you could ask that person if they’ve deleted their Facebook account.

If you can’t find anything of this nature, try another solution on the list. Do it through another social media channel or talk to a mutual friend. Maybe they know something.

It’s also possible that they didn’t delete their account. Instead, they might have disabled it temporarily to take a break from social media.

There’s no solution to these situations other than talking to that person and convincing them to return to Facebook.

Unblock the Other Person

Did you block the other person and forgot about it? Because if you did, you can’t message them on Messenger.

Here’s how to unblock someone on Messenger:

1. Select your friend’s chat

Facebook Messenger Chats window showing a friend's chat highlighted in red
Facebook Messenger Chats window showing a friend’s chat highlighted in red

To unblock someone on Messenger, open that person’s chat on your Facebook Messenger “Chats” window. Then, continue with the guide!

2. Select “Unblock

Messenger chat window showing the "Unblock" button highlighted at the bottom of the chat page
Messenger chat window showing the “Unblock” button highlighted at the bottom of the chat page.

After opening your friend’s chat on Facebook Messenger, you should see the “Unblock” button at the bottom of the page.

Tap on “Unblock” and proceed with the guide!

Alternatively, you might not see this notification if you’ve blocked them on Facebook. In this case, tap on that person’s profile picture in the chat window to open a settings page.

Messenger chat settings showing the "Block" option highlighted in red
Messenger chat settings showing the “Block” option highlighted in red

Once you open the settings page, navigate to the bottom and select “Block“. This will open up the blocking page where you can unblock that person.

3. Unblock the other person

Messenger "Block" page showing the "Unblock on Messenger" option highlighted in red
Messenger “Block” page showing the “Unblock on Messenger” option highlighted in red

Once you select “Unblock” on that person’s chat page, you’ll be redirected to the “Block” page in their Messenger account settings.

You should see the “Unblock on Messenger” and “Unblock on Facebook” buttons. If one of the buttons says “Block“, it means you haven’t yet blocked them.

Select “Unblock” on either option!

4. Select “Unblock

Snapchat notification window showing the "Unblock" option highlighted in red
Snapchat notification window showing the “Unblock” option highlighted in red.

After you select “Unblock” on Messenger or Facebook, you’ll be prompted to confirm. Select “Unblock” again to do that and unblock that person.

Now, you should be able to send them messages on Messenger.

Restart or Reinstall Facebook Messenger

Although it’s unlikely, you might receive the “This person isn’t receiving messages right now” error because your Facebook app is glitching out.

I recommend restarting and reinstalling it if you still get the same error.

To force-close Facebook Messenger, open the Overview menu and close it. Tap on the Overview button in the bottom-left corner!

Android phone background showing the Overview button highlighted in red
Android phone background showing the Overview button highlighted in red

All phones have an Overview button that will show you a list of all opened apps. Tap it to find Facebook and force-close it.

Android Overview menu showing the "Close all" option highlighted in red
Android Overview menu showing the “Close all” option highlighted in red

After opening up the Overview menu, find Messenger and swipe right or up, depending on your phone, to force-close it.

Alternatively, select “Close all” to force-close all opened apps. After you do this, restart Messenger and try to message your friend again.

Do you still get the “This person isn’t receiving messages right now” error? Try reinstalling Messenger, then. Follow the steps below to do that:

1. Tap the Gear icon

Android background showing the Gear icon highlighted in the bottom-right corner
Android background showing the Gear icon highlighted in the bottom-right corner

To uninstall and reinstall Facebook Messenger, you’ll need to access your app list, which can be found in your phone settings.

Tap the Gear icon in the bottom-right corner (or in your app list) to open your phone settings. Proceed with the guide after you do this!

2. Go to “Apps

Android settings where the "Apps" option is highlighted in red
Android settings where the “Apps” option is highlighted in red

After opening the Android settings, scroll down until you find the “Apps” option and select it. That’s where you’ll find Facebook Messenger!

3. Go to “App management

Android "Apps" settings page where the "App management" option is highlighted in red
Android “Apps” settings page where the “App management” option is highlighted in red

Once you select the “Apps” option, you’ll be redirected to another page. Select “App management” or “Manage Apps” or “Default apps” or “System apps“, depending on your phone.

This will open up the list of installed apps, where you’ll also find Messenger.

4. Select Messenger

Android app list where the "Messenger" app is highlighted in red
Android app list where the “Messenger” app is highlighted in red

After opening the app list on your phone, manually look for Messenger or use the search bar at the top to find it easier.

Once you find it, tap on it to open the App Info page for Messenger.

5. Select “Uninstall

Messenger App Info page where the "Uninstall" option is highlighted in red
Messenger App Info page where the “Uninstall” option is highlighted in red

After selecting Messenger in the app list, the “App Info” page will open. Here, you’ll find more options to control how you use Messenger. These options include:

  • Data usage
  • Storage usage
  • Permissions
  • Manage notifications
  • Force stop
  • Uninstall

Find the “Uninstall” button on this page and select it.

6. Select “Ok” to confirm the uninstallation

Messenger uninstallation confirmation window where the "Ok" button is highlighted in red
Messenger uninstallation confirmation window where the “Ok” button is highlighted in red

After selecting to uninstall Messenger, you’ll be asked to confirm. Tap on “Ok” to confirm. Then, proceed with the next steps!

7. Open the Play Store

Android app list where the "Play Store" app is highlighted in red
Android app list where the “Play Store” app is highlighted in red

After uninstalling Messenger, it’s time to reinstall it. Open the Play Store from your app list to do that. Continue with the guide to see what’s next!

8. Find Messenger

Android Play Store where the search bar at the top is highlighted in red
Android Play Stor,e where the search bar at the top is highlighted in red

Once you open the Play Store, it’s all a matter of finding Messenger and reinstalling it. Use the search bar at the top to look for Messenger and select it.

9. Install Messenger

Play Store Messenger page showing the "Install" button highlighted
Play Store Messenger page showing the “Install” button highlighted

After you open the official Messenger page on the Play Store, find the “Install” button on the right and tap it. This will install the app back on your phone.

Open it, log back in, and try sending your friend a message. Are you still getting the same error? Then, it’s time to contact Facebook support and see what’s up.

If nothing on this list worked and you keep getting the “This person isn’t receiving messages right now” error, you’re out of options.

Only customer support can help you figure out what’s wrong. Leave a comment below if you have another way of fixing this error!

Support should answer you in 2-3 business days and clarify the problem.

Until then, stay tuned for other Facebook and Messenger articles.

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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