TikTok often bans users from its live feature because they violate community guidelines.

Or because they’re underage. Did you get banned from TikTok live, and do you want to regain this feature?

If you’re under 16, TikTok doesn’t allow you to use the live feature.

At other times, the platform mistakenly bans users from the live feature.

This guide will teach you how to get unbanned from TikTok live with three methods – Share Feedback form, Email TikTok, and report a problem on the app.

Keep reading to learn more about getting your TikTok account unbanned.

Summary: If you have been banned from TikTok Live, you can appeal the decision by using one of three methods: filing a “Share your feedback” form, emailing TikTok, or reporting a problem on the TikTok app. 

A TikTok ban can be temporary or permanent. To file a “Share your feedback” form, enter your email address and username associated with your banned TikTok account, select “Account ban/suspension” as the topic, describe your issue and insist on your innocence, and click “Submit”. 

To email TikTok, contact them at one of their email addresses and describe your issue. 

To report a problem on the TikTok app, go to your profile, tap on the Hamburger icon in the top-right corner, tap on “Settings and Privacy”, scroll down and tap on “Report a Problem”, find the “Live” option and click on it, tap on “LIVE is suspended”, tap “No” under the “Is your problem resolved?” header, tap on “Need more help”, describe your problem and tap on “Report”.

Two Types of TikTok Bans

A TikTok ban can come in two types: temporary and permanent.

If you received a temporary ban, the notification would say something like “Livestream restrictions” with a period on it.

It could be 7 days (7d), 3 days (3d), or even a few hours.

Temporary bans are issued when you break some community guidelines.

Permanent bans don’t allow you to use the Livestream feature, and they never expire.

You can only appeal the decision with TikTok customer support to remove a permanent ban.

Method #1 – File a “Share your feedback” form

The “Share your feedback” form can be found on Google search.

Or go here.

This form allows you to submit an appeal and report an issue for TikTok to solve.

Once you’re there, enter your email address and username associated with your banned TikTok account.

The username is optional, but it’s better to provide it for a quick fix.

Then, on the Topic header, select Account ban/suspension.

In the “How can we help” section, describe your issue and insist on your innocence.

There’s no need to write entire paragraphs. Just a short description of the problem will do it.

If you haven’t broken any community guidelines, it should be easy to recover your TikTok.

Under the “Attachments” header, you can upload proof of your ban on the TikTok live account.

If you believe you’ve been banned due to a live video you posted, attach the live video.

Finally, click on “Submit” after agreeing with the Declaration.

Method #2 – Email TikTok

You can contact TikTok at [email protected], [email protected], [email protected], [email protected], or [email protected].

Compose the email in a way that puts you in a good light. You didn’t breach any guidelines, so the TikTok ban was unwarranted.

Please describe your issue for TikTok and let them check your situation.

If you were banned for posting a video that supposedly violated the guidelines, that explains why that isn’t.

They will analyze your video again and fix their mistake.

You should receive a reply within a few days, but it may take more than a month.

Due to many TikTok appeals, customer support may take a long time to respond.

Method #3 – Report a problem on the TikTok app

You can get unbanned on TikTok live by reporting a problem on the TikTok app.

There’s a feature that lets you do that.

Go to your TikTok profile and tap on the Hamburger icon in the top-right corner. Then, tap on Settings and Privacy.

Then, scroll down and tap on Report a Problem.

Find the Live option and click on it.

Next, under the Hosting LIVE heading, tap on “LIVE is suspended”.

In the next window, tap “No” under the “Is your problem resolved?” header.

Then, tap on “Need more help”.

In the last window, you’ll need to describe your problem.

Tell them why you’ve been banned and think it was a mistake. Ask them to reinstate your account’s access to the LIVE function!

Then, tap on Report.

You can add several attachments to show that you’re in the right. It could be a photo of your ID showing you’re over 16 years old.

Or it could be the live video that caused your ban.

Conclusion

After sending an appeal to TikTok, you must wait for a response.

You’ll still need to wait whether you used the first, second, or third method.

Depending on how busy customer support is, you could receive a reply in a few days to weeks or months.

If you haven’t sent them a photo of your ID, they’ll request one when they reply.

That’s why it’s better to include a photo of your ID in the attachments to speed up the process.

FAQ