How to Fix “This account is also logged into Facebook” on Messenger

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Written by: Alex Popa


How to Fix “This account is also logged into Facebook” on Messenger

Are you dealing with the “This account is also logged into Facebook” error on Messenger?

Many users have met with it. The error also says, “You’ll need to log out of this account on Facebook to remove the account.”

Everyone said this error appeared when they tried to remove an account from Messenger.

How to fix “This account is also logged into Facebook” on messenger:

  1. Go to Settings on your phone
  2. Look for Accounts & Sync / Backup
  3. Scroll down and look for Facebook and Messenger accounts
  4. Tap on More and then Remove Account
  5. Tap on Remove Account again

This guide will teach you how to bypass this error and remove the account from Messenger.

Read on for more information on this!

How to Fix "This account is also logged into Facebook" on Messenger

How To Fix “This Account Is Also Logged into Facebook” Error on Messenger?

The solution is simple enough. You must go to your phone’s settings and remove the Facebook account.

Follow the steps below to do it:

  • Go to Settings on your phone
Go to "Settings" on your phone
Go to “Settings” on your phone

You’ll find the Settings as a cogwheel icon on your phone.

Tap on it to go to Settings.

  • Look for Accounts & Sync / Backup
Phone Settings - Accounts & sync
Phone Settings – Accounts & sync

You must delete all Facebook and Messenger accounts associated with this mobile device.

So, scroll down and look for the option “Accounts & Sync” or “Accounts & Backup.”

Depending on your OS, the menu could be named either way.

Tap on it to proceed!

  • Scroll down and look for the Facebook app and Messenger accounts
Sync Facebook and Facebook Messenger from your phone
Sync Facebook and Facebook Messenger from your phone

Again, depending on your OS, you may have to tap on another option called “Accounts” once you get here.

In our case, we didn’t have to do that.

Instead, we scrolled down the list until we found Facebook and Messenger accounts.

You need to remove both to get rid of your “This account is also logged into Facebook on Messenger.

Tap on either one.

  • Tap on “More” and then “Remove Account.”
Remove Facebook account from your phone
Remove your Facebook account from your phone.

Once you tap on the Facebook app or Facebook Messenger, you’ll be taken to the main page of these accounts.

Look for a “More” option at the bottom or anywhere else on the page, depending on your OS.

Then, tap “Remove Account to remove the Facebook/Facebook Messenger accounts from your mobile device.

  • Tap on “Remove Account” again
Tap "Remove account" to remove Facebook from your phone
Tap “Remove account” to remove Facebook from your phone

Once you tap “Remove Account,” you’ll be asked to confirm this action.

Your phone will warn you that deleting the account will remove all contacts, messages, and other related data from your device.

Tap on “Remove Account again to confirm.

Now you’ll need to force-close the Messenger and Facebook apps and clear the app’s data.

How To Clear Messenger’s/Facebook’s App Data?

Now that you removed these accounts from your phone, you need to force-close Messenger and Facebook apps.

Then, you should clear the app’s data from your phone.

To do this, follow the steps below:

  • Find the “Apps” option in your Settings
"Apps" option on your phone
“Apps” option on your phone

Go to Settings once before. Follow the same steps as above.

Your Settings icon is a cogwheel.

  • Tap on “Manage Apps”
Manage apps on your phone
Manage apps on your phone

This could be different for your phone, but you’re looking for your list of apps.

If you don’t have a “Manage Apps” option but something else similar to it, tap on that.

  • Look for Messenger and Facebook
Managing phone apps
Managing phone apps

Scroll down through your app list and find Messenger and Facebook.

Alternatively, you can type in their names in the search bar above.

Once you find them, tap on either one for the next step!

  • Tap on “Clear Data”
Clear app data from your phone
Clear app data from your phone

Now that you’re in the app’s settings, look for an option called “Clear data.”

It should be at the bottom of your screen.

Tap on it!

  • Tap on “Clear all data”
Clearing all app data
Clearing all app data

You need to clear all associated data with this app.

Don’t delete the cache only!

After you do this, you’ll need to re-log into Messenger and Facebook again.

Log Out of Facebook on All Devices

If the above solutions don’t work, you have one final option.

You need to log out of Facebook from all devices.

To do this, follow the steps below:

  • Go to Facebook and tap the Hamburger icon
Logging back into Facebook
Logging back into Facebook

To log out of all sessions, you must go to Facebook – Security Settings – Logging Sessions.

  • Tap on the cogwheel icon
Cogwheel icon on Facebook
Cogwheel icon on Facebook

The cogwheel icon will lead you to Settings.

  • Tap on “Password and security.”
Facebook password and security settings
Facebook password and security settings

You have several options, such as “Payments,” “Personal and Account Information,” and others.

Don’t scroll down. Look at the Account menu and tap on Password and Security.”

That’s where you need to go to log out of all devices from Facebook.

  • Tap on “See All”
See all logins on Facebook
See all logins on Facebook

When you get to Password and Security, you’ll see the “Where you’re logged in” menu.

Tap on “See all” right next to it.

Below, you’ll see several log-in devices and locations that should be yours.

  • Scroll down and tap on “Log out of all sessions”
Logging out of all Facebook sessions
Logging out of all Facebook sessions

You’ll see all your log-in sessions with devices used, locations, and dates on this page.

Scroll down to the bottom until you see the “Log out of all sessions” button.

Tap on it, and that’s it!


Now you know how to solve the “This account is also logged into Facebook error on Messenger.

Remove Messenger and Facebook accounts from your phone by going to Settings – Accounts – Messenger/Facebook – Remove.

Then, clear the app’s data by going to Apps – Messenger/Facebook – Clear Data.

This should solve the error for good.

You can also try logging out of Facebook from all your devices by going to Facebook settings.

Either way, the error should disappear.

You can also switch accounts to make this FB messenger error disappear.


Can Facebook Messenger be logged in on two devices?

You can do that if you want to have secret conversations using the same Facebook account but on different devices.

It’s simple.

Just download Messenger on the new devices and log in to your Facebook account normally.

Then, start a secret conversation with someone.

This won’t log you off from the other device.

However, the secret conversations will be carried off on both devices because it’s the same account.

So, a conversation you start on the second device can be continued on the other device.

Both devices have access to the same conversations.

How do I fix my Messenger login?

First off, make sure your Messenger app is up to date.

Go to App Store or Google Play, look for Messenger, and see if there’s any new update available.

If there is, install it.

Messenger will start bugging out if you’re using an outdated version.

If you can’t log in to Messenger, you can go here to try and fix your issue.

You should use a device you previously used to log in to your account.

Depending on your problem, you can contact customer support and describe your issue.

If you have access to your email address and phone number, you’ll be able to log in to Messenger immediately.

Even if you forgot your password, recovering it is easy.

How do you unsave a password on Messenger?

You can choose to have Facebook save your login information for future logins.

However, this option also comes with its risks. If someone steals your phone, your social media account is at risk.

If you want to disable this option, tap on the Hamburger icon on Facebook.
Then, tap on Settings and look for “Account.”

Below the “Account” menu, you’ll see the “Password and security” option. Tap on that.

Find “Save your login info” and go there.

Look for the device you want to remove and tap on “Remove Selected.”

This will remove that device from the saved credentials functionality.

The next time you log into that device, you’ll need to input your password manually.

This is a much safer option if you’re afraid of your device being stolen.

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Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

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