Why Does TikTok Keep Logging Me Out?

Photo of author

Written by: Alex Popa

Published:

Why Does TikTok Keep Logging Me Out?

Does TikTok keep logging you out for no apparent reason? Here’s why that might happen:

  1. The TikTok servers are down
  2. TikTok has detected suspicious activity on your account
  3. You’re using a VPN
  4. Someone has tried to access your account without authorization
  5. The app is outdated
  6. TikTok is glitching
  7. Your internet connection is bad

Fortunately, troubleshooting this issue is easy, and you should be done in 10 minutes. Follow this guide, and you’ll get back to your TikTok account quickly!

What Can I Do?

Before contacting TikTok and reporting your problem to them, you should try a couple of things. Here’s what you can do to stop TikTok from logging you out:

  1. Check the TikTok servers on DownDetector
  2. Close your VPN (if you’re using any)
  3. Update TikTok
  4. Close all apps and reopen TikTok
  5. Check your internet router or switch between WiFi and Mobile Data
  6. Change your TikTok password
  7. Secure your account with 2FA

Remember, these solutions should solve your problem, but if they don’t help you, you should contact TikTok support and tell them about your experience.

They’ll reply in 24-48 hours and help you get back to TikTok.

We’ll review each solution and show you how to do it quickly and easily. Follow the steps below to fix TikTok!

Check the TikTok Servers

Before you do anything, it’s worth checking if the problem isn’t coming from TikTok itself. If the app is experiencing server issues, it could manifest by constantly logging you out.

Here’s what to do to ensure that’s not the case:

1. Search for “Is TikTok down?” on Google

Google search engine showing the "Is TikTok down?" question typed in the search box
Google search engine showing the “Is TikTok down?” question typed in the search box

Open Google, type in “Is TikTok down?” question in the search box, and hit Enter. If you’re doing this on your phone, just do the same.

2. Open DownDetector

Google search results page showing the "DownDetector" website highlighted in red
Google search results page showing the “DownDetector” website highlighted in red

After you hit Enter, select the first website – it should be DownDetector.com. If it’s not the first result, scroll through the search results until you find it, and then select it.

3. See if the servers are down

DownDetector page showing a graph about TikTok's outage reports in the last 24 hours
DownDetector page showing a graph about TikTok’s outage reports in the last 24 hours

After opening DownDetector, you should see the main headline telling you if TikTok is experiencing any issues.

At the time of writing this article, TikTok was indeed having some problems, and there were many user complaints about unexpected logging-out events.

Below the headline, you’ll see a graph showing the outage reports in the last 24 hours. Sharper spikes that go above the benchmark limit (dotted line) show user complaints.

If TikTok is having server issues, you keep getting logged out for no reason. All you can do is wait until TikTok fixes its issues.

If the TikTok servers are fine, try another solution on this list!

Close Your VPN

Are you using a VPN on your phone? The Chinese-owned app has a history of dislike for VPNs. That’s most likely why TikTok is logging you out constantly.

When it notices VPN traffic coming from a user, the algorithm automatically flags your account as suspicious. This may not lead to logging you out, but if it does happen, that’s why.

Close your VPN and then try restarting TikTok. Log back in and scroll through your feed a bit. Are you still logged out unexpectedly? If not, then you’re welcome!

If you’re not using a VPN, skip to another solution.

Update TikTok

Have you updated TikTok recently? If not, that might be why it keeps logging you out. Your version of the app doesn’t communicate well with the servers.

To solve this, simply go to the Play Store and update TikTok. Follow the steps below to do that:

1. Open the Play Store

Android phone app list showing the "Play Store" app highlighted
Android phone app list showing the “Play Store” app highlighted

The Play Store app should be in your app list, so open it and find the Play Store. Could you select it and continue with the guide?

2. Use the search box to look for TikTok

Play Store page showing the search box highlighted in red
Play Store page showing the search box highlighted in red

Once you open the Play Store, finding TikTok is simple – just use the search box at the top. Type in TikTok and move to the next steps!

3. Select the first search result

Play Store search results page with the "TikTok" result highlighted in red
Play Store search results page with the “TikTok” result highlighted in red

After you search for TikTok, you’ll get several search results. Select the first one to go to the official TikTok page on the Play Store.

4. See if there are any updates available

TikTok page on the Play Store with the "Open/Update" icon highlighted
TikTok page on the Play Store with the “Open/Update” icon highlighted

Once you get to the TikTok download page on the Play Store, look on the right-hand side for the “Open/Update” button.

Do you see the “Open” button? Then you have no updates to install.

Is the “Update” icon there? Tap it and wait for TikTok to finish updating itself. Then, try opening it and see if you keep getting logged out.

Force-Close All Apps and Reopen TikTok

Sometimes, the TikTok software glitches out and demands too many resources. More than you have available at a given time.

In this case, you should force-close all your apps and reopen TikTok. This will create a new session and hopefully fix the glitch.

Here’s how to force-close your phone apps:

1. Tap the Overview icon

Android phone homepage showing the "Overview" icon highlighted in red
Android phone homepage showing the “Overview” icon highlighted in red

Every mobile device has an “Overview” icon that shows you all your currently opened apps when you tap it. It’s at the bottom of your phone, most likely to the left.

Tap it and continue with the guide!

2. Select “Close all

Overview menu on an Android phone showing the "Close all" button highlighted
Overview menu on an Android phone showing the “Close all” button highlighted

When you open the Overview menu, you should see a list of all your currently opened apps. You can close them manually by swiping to the right (or up, in my case) or selecting “Close all‘.

After you force-close all your apps, including TikTok, try reopening TikTok and see if this solves your problem. If not, move to another solution!

Check Your Internet Connection

Are you using a WiFi connection on your mobile device? Network instability and weak signal strength might be why TikTok keeps logging you out.

Here’s what I recommend doing:

  • Check your router for any loose cables
  • Reboot your router
  • Switch between WiFi and mobile data on your phone

Switching between WiFi and Mobile Data could solve your problem immediately, so it’s worth a try. Follow the steps below to do that:

1. Swipe down from the top of the screen

Android home scree showing a red arrow coming down from the top of the screen
Android home screen shows a red arrow coming down from the top of the screen

To switch between WiFi and Mobile Data, you need to open the Shortcuts menu; to do that, you’ll need to swipe down from the top of the screen.

Swipe down twice!

2. Switch from WiFi to Mobile Data

Android Shortcuts menu showing the "WiFi" and "Mobile Data" buttons highlighted
Android Shortcuts menu showing the “WiFi” and “Mobile Data” buttons highlighted

Once you open the Shortcuts menu, you should see the WiFi and Mobile Data options at the top, on the left-hand side.

Switch between them and see which works better and whether you still get logged out from TikTok.

Change Your TikTok Password

TikTok may have detected suspicious activity with your account. Maybe someone has tried to access it without authorization, and TikTok has close down all sessions from your account.

To secure your account, you should change your TikTok password as soon as possible. Follow these steps to do so:

1. Tap the “Profile” icon

TikTok feed showing the "Profile" icon in the bottom-right corner highlighted in red
TikTok feed showing the “Profile” icon in the bottom-right corner highlighted in red.

To change your password, you’ll need to go to your TikTok settings, and you can only do that from your profile. Open your profile by selecting “Profile” on your TikTok feed.

2. Tap the “Menu” icon

TikTok profile page showing the "Menu" icon highlighted in red
TikTok profile page showing the “Menu” icon highlighted in red

After opening your TikTok profile page, select the “Menu” button in the top-right corner of the profile page. It looks like three horizontal lines stacked on top of each other.

3. Select “Settings and privacy.”

TikTok profile page showing the "Settings and privacy" button highlighted at the bottom of the page
The TikTok profile page highlights the “Settings and privacy” button at the bottom.

Once you tap the “Menu” icon, a new menu should open at the bottom of the page. Find the “Settings and privacy” option and tap it. This will open your TikTok settings page!

4. Select “Account

"Settings and privacy" menu on TikTok showing the "Account" option highlighted in red
The “Settings and privacy” menu on TikTok shows the “Account” option highlighted in red

Once you’re on the “Settings and privacy” page, select “Account“, the first option on the list. Your account settings also contain password-related options.

5. Select “Password

"Account" menu on TikTok showing the "Password" option highlighted
Account” menu on TikTok showing the “Password” option highlighted

The “Account” page on TikTok will have five options available:

  • Account information
  • Password
  • Switch to Business Account
  • Download your data
  • Deactivate or delete the account

Select “Password” to continue with the guide!

6. Verify your account

TikTok verification screen with the "Send code" button highlighted
TikTok verification screen with the “Send code” button highlighted

At this point, TikTok may ask you to confirm your identity through your mobile phone or email address. Choose one of the options and proceed!

7. Change your password

TikTok password-changing screen with the password requirements highlighted in red
TikTok password-changing screen with the password requirements highlighted in red

This is where you can change your TikTok password. Make sure you stick to all three requirements:

  • A minimum of 8 characters
  • A minimum of 1 letter and 1 number
  • A minimum of 1 special character

Enter the new password, confirm it, and then relog back into your account. I also recommend enabling 2FA to secure your account better. Look below to see how to do that!

Enable Two-Factor Authentication

To avoid having your TikTok account breached, I recommend enabling Two-Factor Authentication. This will also stop TikTok from logging you out because of suspicious activities.

Follow the steps below to enable 2FA on TikTok:

1. Select the “Menu” icon

TikTok profile page with the "Menu" icon highlighted
TikTok profile page with the “Menu” icon highlighted

Open TikTok, go to your profile screen and select the “Menu” icon in the top-right corner. Then, proceed with the guide!

2. Select “Settings and privacy

TikTok profile page showing the "Settings and privacy" option highlighted in red
TikTok profile page showing the “Settings and privacy” option highlighted in red

Like before, select “Settings and privacy” from the menu at the bottom of the TikTok profile page. This will open the TikTok settings.

3. Go to “Security

TikTok settings page with the "Security" option highlighted in red
TikTok settings page with the “Security” option highlighted in red

Once you open the TikTok settings window, navigate to the “Security” option. It should be the 3rd option on the list.

4. Select “2-step verification

"Security" page on TikTok with the "2-step verification" option highlighted
Security” page on TikTok with the “2-step verification” option highlighted

Once you open the “Security” tab on TikTok, look for the “2-step verification” option and select it. It should be off by default.

5. Select SMS and email verification

TikTok "2-step verification" page with the "SMS" and "Email" options checked
TikTok “2-step verification” page with the “SMS” and “Email” options checked

On the “2-step verification” page, you’ll need to check the “SMS” and “Email” options. You’ll be using those 2 methods to verify your TikTok account every time you log in.

Check the two options and then select “Turn on

6. Confirm your phone and email

TikTok confirmation page showing the "Send code" button highlighted
TikTok confirmation page showing the “Send code” button highlighted

You’ll begin the 2FA process on this page by confirming your phone number first. Then, you’ll need to confirm your email address.

After doing this, TikTok will ask you for confirmation every time you log into TikTok.

Conclusion

To summarize, TikTok keeps logging you out for a variety of reasons. Your internet connection might be weak, the TikTok servers could be down, or you’re using a VPN.

Since you don’t know the problem, you should go through every solution until you narrow down the issue.

If nothing works, you should contact TikTok and report the issue. They’ll be able to solve your problem in a few days.

If you have any questions, comment below, and I’ll try to help you!

Photo of author

Alex Popa

My name is Alex and I have a knack for social media in all its shapes and forms. I’ve dealt with such things for quite some time and I noticed that many people have issues with social media and technicalities.

Unforeseen errors, bugs, and other problems make their use of social media problematic. These things will be discussed amply in the guides on Whizcase.

I'll present the facts as they are, and offer quick and easy solutions for them.

Leave a Comment

Join the community for periodic updates to your inbox!

    By signing up to the Whizcase newsletter you agree to receive electronic communications from Whizcase that may sometimes include advertisements or sponsored content.